Avaya 132-S-708인증시험에 응시하고 싶으시다면 좋은 학습자료와 학습 가이드가 필요합니다.Avaya 132-S-708시험은 it업계에서도 아주 중요한 인증입니다. 시험패스를 원하신다면 충분한 시험준비는 필수입니다.
ITExamDump의 Avaya 인증 132-S-708시험덤프공부자료는 pdf버전과 소프트웨어버전 두가지 버전으로 제공되는데 Avaya 인증 132-S-708실제시험예상문제가 포함되어있습니다.덤프의 예상문제는 Avaya 인증 132-S-708실제시험의 대부분 문제를 적중하여 높은 통과율과 점유율을 자랑하고 있습니다. ITExamDump의 Avaya 인증 132-S-708덤프를 선택하시면 IT자격증 취득에 더할것 없는 힘이 될것입니다.
시험 번호/코드: 132-S-708
시험 이름: Avaya (Avaya Voice Self-Service Design Elective Exam)
ITExamDump의 Avaya인증 132-S-708덤프는 다른 덤프판매 사이트보다 저렴한 가격으로 여러분들께 가볍게 다가갑니다. Avaya인증 132-S-708덤프는 기출문제와 예상문제로 되어있어 시험패스는 시간문제뿐입니다.
IT인증시험은 국제적으로 인정받는 자격증을 취득하는 과정이라 난이도가 아주 높습니다. Avaya인증 132-S-708시험은 IT인증자격증을 취득하는 시험과목입니다.어떻게 하면 난이도가 높아 도전할 자신이 없는 자격증을 한방에 취득할수 있을가요? 그 답은ITExamDump에서 찾을볼수 있습니다. ITExamDump에서는 모든 IT인증시험에 대비한 고품질 시험공부가이드를 제공해드립니다. ITExamDump에서 연구제작한 Avaya인증 132-S-708덤프로Avaya인증 132-S-708시험을 준비해보세요. 시험패스가 한결 편해집니다.
Avaya인증 132-S-708시험취득 의향이 있는 분이 이 글을 보게 될것이라 믿고ITExamDump에서 출시한 Avaya인증 132-S-708덤프를 강추합니다. ITExamDump의Avaya인증 132-S-708덤프는 최강 적중율을 자랑하고 있어 시험패스율이 가장 높은 덤프자료로서 뜨거운 인기를 누리고 있습니다. IT인증시험을 패스하여 자격증을 취득하려는 분은ITExamDump제품에 주목해주세요.
132-S-708 덤프무료샘플다운로드하기: http://www.itexamdump.com/132-S-708.html
NO.1 .Which two hardware components are required for Avaya Voice Portal using Voice over IP?
(Choose two.)
A. NMS boards
B. Dialogic boards
C. Intel/AMD server
D. Communication Manager
Answer: C,D
Avaya dumps 132-S-708 132-S-708
NO.2 .A healthcare company operates a mail order prescription business. Its contact center primarily
takes orders from existing and new customers. Upper management has decided not to implement
an Avaya Voice Self-Service solution, but use a competitor instead. The IT staff believes that once
they implement the new system, it will not operate as advertised. The IT staff asks you what they
can do to ensure that their application development time is not wasted in the event that they
ultimately decide to migrate to Avaya Voice Portal in the future. What is the most cost-effective
advice you can give the IT staff?
A. Advisethem to create their application using the competitor's proprietary tool set.
B. Advise them to create an application that exposes the weaknesses of the competitor platform.
C. Advisethem to escalate the decision about the platform since it will be very difficult to convert
later on.
D. Advise them to create their application inVoiceXML so that there will be portability to Avaya
Voice Portal.
Answer: D
Avaya 132-S-708최신덤프 132-S-708 132-S-708최신덤프
NO.3 .A customer wants to answer technical support questions 24x7 yet avoid paying for increased
staffing for night and weekends. Forty-five percent of agent calls are simple fixes that include
power-down and power-up support, explaining where to obtain the three-page troubleshooting
document, and the faxing of that document. Agents also sell post-warranty maintenance plans and
currently have only a 5% take rate due to high call volumes from new customers. One solution is
to off-load agent calls with an Avaya Voice Self-Service solution. Which two activities are
specifically targeted at reducing operational expenses and meeting business requirements?
(Choose two.)
A. Expensive customer service agents should not have to answer routine information requests.
B. Technical support calls should be delivered to customer service agents during the night and
weekend shifts.
C. Caller's intent should be effectively and consistently identified and then routed to a self-service
transaction or an agent.
D. Overflow calls should be routed to a voicemail system where they can describe their problem
and get a callback with the solution.
Answer: A,C
Avaya 132-S-708기출문제 132-S-708 dump 132-S-708기출문제
NO.4 .Which two methods can be used to get and put data between Avaya Interactive Response (IR)
and Avaya Interaction Center (IC)? (Choose two.)
A. LAN Gateway
B. DLG Connector
C. VOX Connector provided with IC
D. IC Connector provided with Avaya Dialog Designer
Answer: C,D
Avaya 132-S-708 132-S-708자료 132-S-708
NO.5 .A customer currently has one contact center in Denver using Avaya Interactive Response (IR).
They use TDM, Speech Recognition (ASR), and Text-to-Speech (TTS). In addition to these
features, their applications are all written in TAS. They are very satisfied with the state of their
current applications. They are opening a new facility in another location and want to have the
same Voice Self-Service applications in this new location. They need the new location operational
in four weeks. Cost is an issue. Since cost and expediency are primary concerns, what would you
suggest to add Voice SelfService capacity to the new location?
A. Add Avaya Voice Portal systems/ports in the new location.
B. Add Avaya Dialog Designer systems/ports in the new location.
C. Add Avaya Interactive Response systems/ports in the new location.
D. Add Avaya Interactive Response systems/ports to the primary location.
Answer: C
Avaya 132-S-708 dump 132-S-708
NO.6 .A company has decided to enter the ISV business and create custom Voice Self-Service
applications for Avaya platforms. They want to learn a single tool set and would like to be in this
business for the foreseeable future. Which skill set should they develop to be compatible with
current and future Voice Self-Service applications?
A. IVR Designer andVoiceXML
B. Dialog Designer andVoiceXML
C. Voice@Work and ScriptBuilder
D. IVR Designer and Transaction Assembly Script
Answer: B
Avaya 132-S-708 132-S-708 dump 132-S-708덤프 132-S-708자료 132-S-708
NO.7 .Which two represent native capabilities of Avaya Dialog Designer? (Choose two.)
A. Speaker Verification
B. Application Simulation
C. TAS Application Development
D. VoiceXML Application Development
Answer: B,D
Avaya 132-S-708 132-S-708 132-S-708 132-S-708
NO.8 .Which three elements are required to run an Avaya Voice Portal solution with a speech
application? (Choose three.)
A. Speech Server
B. Domain Controller
C. Media Processing Platform (MPP)
D. Voice Portal Management System (VPMS)
E. Lightweight Directory Access Protocol (LDAP)
Answer: A,C,D
Avaya인증 132-S-708자료 132-S-708덤프 132-S-708 pdf
NO.9 .A thriving mail order business has a busy contact center that takes orders from existing and new
customers. To process routine orders and reduce staffing costs, they have chosen to implement
an Avaya Voice Self-Service solution. They want a sophisticated seamless solution for routing
calls to agents. They want callers to be identified, serviced (provide routine information), and
routed to an agent with minimal input from the caller.
Which two speech elements would be required to implement this solution? (Choose two.)
A. Voice over IP (VoIP)
B. Text-to-Speech (TTS)
C. Speech Recognition (SR)
D. Speech Application Builder (SAB)
Answer: B,C
Avaya 132-S-708인증 132-S-708최신덤프
NO.10 .Your customer's company has extensive web services architecture. All communication with
customers has been through web chat and email. Customer demand has required the company to
setup a call center. They can only afford to staff a few agents, and firmly believe that a speech
application that accesses their existing web services would fulfill 70-80% of their incoming calls.
Which solution would meet their requirements?
A. Avaya Voice Portal and IVR Designer
B. Avaya Interactive Response and IVR Designer
C. Avaya Voice Portal and Avaya Dialog Designer
D. Avaya Interactive Response and Avaya Dialog Designer
Answer: C
Avaya 132-S-708 dumps 132-S-708 132-S-708자격증 132-S-708
NO.11 .Which two hardware components are required for Avaya Interactive Response (IR) using Voice
over IP? (Choose two.)
A. NMS boards
B. Dialogic boards
C. SunSparc-based server
D. Communication Manager
Answer: C,D
Avaya덤프 132-S-708자료 132-S-708덤프 132-S-708
NO.12 .An Avaya Voice Self-Service customer has a limited service contract for IT and
telecommunications. They only have staff available from 9 a.m. to 5 p.m.; otherwise they are
available using a pager. The contact center uses Avaya contact center and reporting solutions.
The contact center has staff onsite 24 hours a day. They actively monitor their agent pool and
have offered to monitor Voice Self-Service ports if they can have access to the data center to
monitor the system's health. There are significant security concerns with providing this type of
access to non-technical staff. Which alternative would allow the contact center personnel some
monitoring capabilities?
A. Place the self-service ports behind the Communication Manager; monitor the ports on the Call
Management System (CMS) using real-time reports.
B. Place the self-service ports in front of the Communication Manager; monitor the ports on the
Call Management System (CMS) using real-time reports.
C. Place the self-service ports behind the Communication Manager; turn on RedirectOn No-
Answer (RONA) to route calls to supervisory personnel when ports go out of service.
D. Place the self-service ports in front the Communication Manager; turn on Redirect On No-
Answer (RONA) to route calls to supervisory personnel when ports go out of service.
Answer: A
Avaya 132-S-708 132-S-708 132-S-708최신덤프 132-S-708
NO.13 .Which two application servers are supported by Avaya Dialog Designer? (Choose two.)
A. Microsoft IIS
B. Apache Tomcat
C. IBMWebSphere
D. Oracle J2EE Web Server
Answer: B,C
Avaya인증 132-S-708최신덤프 132-S-708
NO.14 Which integration alternative provides optimal routing to an agent based on information gathered
at any given point within a Voice Self-Service application?
A. Avaya Interaction Center
B. Avaya Proactive Contact
C. Avaya Operational Analyst
D. Avaya Interactive Intelligence
Answer: A
Avaya 132-S-708 132-S-708자격증
NO.15 .A thriving mail order business has a busy contact center that takes orders from existing and new
customers. This business has chosen to implement an Avaya Voice Self-Service solution to
process routine orders to reduce the staffing costs. What are three benefits that this company can
expect to derive from implementing an Avaya Voice Self-Service solution? (Choose three.)
A. Agents can focus on complex customer issues.
B. Solution provides an effective 1-way voicemail solution.
C. Answers to common questions are available at any time.
D. Callers are connected directly to the agent of their choice.
E. Callers can be directed to routine information without agent assistance.
Answer: A,C,E
Avaya자료 132-S-708덤프 132-S-708 132-S-708자료
이 글을 보시게 된다면Avaya인증 132-S-708시험패스를 꿈꾸고 있는 분이라고 믿습니다. Avaya인증 132-S-708시험공부를 아직 시작하지 않으셨다면 망설이지 마시고ITExamDump의Avaya인증 132-S-708덤프를 마련하여 공부를 시작해 보세요. 이렇게 착한 가격에 이정도 품질의 덤프자료는 찾기 힘들것입니다. ITExamDump의Avaya인증 132-S-708덤프는 고객님께서 Avaya인증 132-S-708시험을 패스하는 필수품입니다.
댓글 없음:
댓글 쓰기