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시험 번호/코드: 6006.1
시험 이름: Avaya (Avaya Aura(TM) Communication Manager (R5.2.1) Implementation Exam)
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Q&A: 70 문항
업데이트: 2013-12-30

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NO.1 A customer asks that the current subnet mask assigned to a remote Avaya G450 Media Gateway
Primary Management interface (PM) be verified. Which two commands identity the information requested?
(Choose two.)
A. show ip-info
B. show running-config
C. show interface vlan (vlan #)
D. show configuration media-gateway
E. show system
Answer: B,C

Avaya   6006.1 dump   6006.1자격증   6006.1 pdf   6006.1최신덤프

NO.2 Which three settings need to be configured on a Layer 2 device? (Choose three.)
A. RIP
B. port speed
C. IP address
D. default gateway
F. routing interface
Answer: B,C ,D

Avaya인증   6006.1   6006.1 dump

NO.3 The Avaya G450 Media Gateway can be configured to function as a DHCP (Dynamic Host
Configuration Protocol) client DHCP client enable the G450 to receive an IP address from a DHCP server,
according to the DHCP client-server protocol. As an option, the G-450 DHCP client can also request to
receive which three types of IP-related information? (Choose three.)
A. a list all H 248 Media Gateways in the system
B. a Domain Name
C. a list of default routers
D. a list of all registered IP Phones
E. a list of available DNS servers
Answer: B,C,E

Avaya자료   6006.1   6006.1

NO.4 A customer users S8510 server with a Media Gateway he necessary components or adding additional
DCP phones to the system, including a new G650. Which three tasks need to be performed while
installing the additional requirement? (Choose three.)
A. Cable the two G650 carriers with a TDMLAN Bus Extender cable
B. Se the proper carrier address ID for the second G650 carrier
C. Add additional 2GB of RAM to the SB5 10 server.
D. Remove the right ITMLAN bus terminator from the bottom GB50 carrier and install the bus terminator
at the left end of the TDWLAN bus on the G650 carrier directly above.
E. The new digital line card must be installed in slot 2 of the new G650.
Answer: A,B,D

Avaya기출문제   6006.1   6006.1   6006.1   6006.1최신덤프   6006.1 dump

NO.5 Before IPSI cards can become active on a new Communication Manager system, which screen must be
accessed to enable IPSI control of the Port Networks?
A. system-parameters ip-options
B. system-parameters ipsi-option
C. system-parameters port-networks
D. system-parameters ipserver-interface
Answer: D

Avaya자격증   6006.1   6006.1

NO.6 A Customer has 1200 IP phones in their solution and they are looking for redundancy and load
balancing How many CLAN s are recommended for their IP phone registration and signaling?
A. 2
B. 3
C. 4
D. 5
Answer: B

Avaya dumps   6006.1   6006.1   6006.1 pdf   6006.1   6006.1기출문제

NO.7 Which two statements about the installing and cabling of the Media Gateway G650 are true?(Choose
two.)
A. Mount the A carrier at the bother of the rack
B. Mount the A carnet in the uppermost position in the rack
C. In a multiple Media Gateway GB50 configuration, the G650s an be allocated in different racks if long
TDMLAN cables are used to interconnect the 850s.
D. In a multiple Media Gateway G650 configuration put the G65s in the rack with no vertical pace between
them.
Answer: A,D

Avaya   6006.1기출문제   6006.1 dump   6006.1인증

NO.8 A technician is testing calls from IP phones at a remote location operating on a G450VLSP gateway to
main location served by S83XXG450 over the WLAN Busy tones are received when multiple calls
between the two locations are already active. Two network regions and G711 and G729 codec server has
been set up Which two steps must be taken to ensure the branch IP phones are using he minimum WAN
bandwidth when calling main location stations?
(Choose two.)
A. Assign branch IP Phones to the G450 LSP as its call server in ip-network-region 2 form.
B. Assign G.729 as primary codec in the Station Form for the branch IP phones.
C. Use the ip-network-map form to assign the branch IP phones to network region2.
D. Create a third Codec Set and assign to the G450 Gateway in ip-network-region 2 form.
E. Verify calls between NRI and NR2 use G.729 Codec in ip-network-region 1 form.
Answer: CE

Avaya dumps   6006.1   6006.1자료   6006.1

NO.9 At a new deployment the customer has a total of 2,000 subscribers at their main location. They do not
need redundancy in their solution Which Media ServerMedia Gateway combination should be used for
this deployment.?
A. S8800 Simplex with G450
B. S8800D with G450
C. S8300D with G430
D. S8800 Duplex with G650
Answer: A

Avaya dumps   6006.1 dump   6006.1덤프

NO.10 What are two ways of obtaining the RFA Module ID (MID) and System ID (SID)? (Choose two.)
A. From the CM Linux prompt issue the command statuslicense-V .
B. From the CM SAT issue the command list configuration software-versions .
C. From the CM Linux prompt issue the command systat .
D. From the CM SAT issue the command display system-parameters customer-options .
Answer: A,D

Avaya pdf   6006.1인증   6006.1   6006.1

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시험 번호/코드: 6207.1
시험 이름: Avaya (Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam)
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업데이트: 2013-12-30

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NO.1 A technician has installed a now Avaya Aura Viewer server and configured It to store data coming from
five different Avaya Aura Contact Recording (Avaya CR) systems. The technician has created just a query
for testing functionality and is able to retrieve calls and play them. The customer was called for
information but they notice that there are no calls associated to one of the Avaya CRs (name ver2).
What are two possible causes of this problem? (Choose two.)
A. The query has not been released to Server2.
B. Server2 is a standby recorder for one of the other Avaya CRs, so it did not record any calls ' time
intervals the query was fun.
C. Server2 was not included as a "Capture Platform" into the Viewer Administration page.
D. Grant rights were not granted to the customer for Server2.
E. Server2 was not included as a "Location" in the Viewer Administration page.
Answer: AC

Avaya덤프   6207.1   6207.1   6207.1   6207.1인증

NO.2 You have just installed one Avaya Aura viewer system and have made some test calls that appear to
have been recorded successfully by the Avaya Aura Contact Recoding (Avaya CR) system. While being
recorded, one of the test calls was put on and then taken of hold. When you run a query using Avaya CR
"Search and replay" you expect to __________ and when you run a query from Viewer, in the Viewer
query Results Windows you expect to _______ for the same call.
A. see two segments which can be connected by means of Universal Call ID (UCID) and you will have to
listen to two audio files; see only one segment and you will hear only one audio file playing the whole
conversation
B. see two segments which can be connected by means of UCID and you will have to listen to two audio
files; see two segments and you will hear two audio files playing
C. see one segment and you will hear one audio file that stops playing right after the call has b-put on hold;
see only one segment and you will hear only one audio file playing the whole conversation
D. see two segments which can be connected by means of UCID and you will have to listen to two audio
files; see only one segment and you will hear only one audio file stopping right after the call has been put
on hold
Answer: A

Avaya   6207.1 dump   6207.1 pdf   6207.1기출문제   6207.1

NO.3 A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a
client site, and needs to configure the software. The Avaya QM solution is being deployed as a single
server solution. As part of the configuration the Voice Cards must be specified.
Which kind of voice card should be created?
A. Dialogic D/240JCT
B. Dialogic D/82JCT
C. VR1000
D. Dialogic DSE DL-300x
Answer: B

Avaya   6207.1   6207.1자격증   6207.1시험문제

NO.4 It is stronglyrecommendedto install theRedHatoperatingsystem (OS) from the kickstartfile(ks.cfg).
Which three components are necessary to create a ks.cfg file using the kickstarttool? (Choose three)
A. The IP addresses of the network interfaces
B. The name of extraRedHat Package manager (RPM) packages tobe installed
C. TheMAC address of the NetworkInterface Card(NIC) Eth0
D. The IP address of the Network Timeprotocol (NTP)server
E. The/var partition size
Answer: ADE

Avaya   6207.1   6207.1   6207.1

NO.5 A technicianhas finished installing an Avaya Aura Archive system thathas been addedto an
existingsolution, consisting of three Avaya Aura Contact Recording(Avaya CR) servers and one Avaya
AuraViewer system. Before startingthe Archive, what can be done toensure that calls canbe archived?
A. fromAuraarchive server, ping each of the Avaya CR servers by means of the name configured inthe
"Machine Name"fieldinthe"Capture Platform Information" windowinside theViewerapplication.
B. FromArchiveserver, ping each Avaya CR servers by means oftheirIp-addresses.
C. Check thatthe EWareCalls databasewas createdduring archive installation.
D. Verify from the"Recorder Status/Server" window on the AvayaCR thatthe "Linkto Viewer" field
isshowing "UP".
Answer: A

Avaya   6207.1   6207.1최신덤프   6207.1   6207.1 pdf

NO.6 A technician has configured one Avaya Aura Contact Recording (Avaya CR) system to be used only 1
Avaya Aura Quality Monitoring (Avaya QM). Everything has been configured under the "Operation/Quality
Monitoring" tab in the Avaya CR administration window, and the "link to Quality" shows UP on the
"Recorder Status/Server" window. After a few calls are made, it is discovered that no calls are being
recorded correctly.
What are two possible reasons for this? (Choose two.)
A. The field "Can he Service Observed" is set to "N" for the Class of Restriction (COR) assigned the
recorder ports. The field "Can be a Service Observer" is set to "N" for the COR assigned to the extension
b-ordered.
B. The field "Can be Service Observed" is set to "N" for the COR for the agent logged in on the extension
being recorded.
C. The field "Can be a Service Observer" is set to "N" for the COR assigned to the recorder ports.
D. The field "Can be Service Observed" Is set to "N" for the COR assigned to the extension being
recorded.
Answer: CD

Avaya자격증   6207.1기출문제   6207.1   6207.1

NO.7 A technician is installing Avaya Aura Viewer on a large customer site with 500 recording channels. The
customer has an existing SQL database that they want to use. What would be the correct option for this?
A. Put the database and Viewer on the same server.
B. Put the Viewer on a separate server.
C. Put the Avaya Contact Recording Master (with no IP recording), the TDM Recorder, the database and
the Viewer on the same server.
D. Put the database, the Viewer, and the Avaya Aura Archive on the same server.
Answer: B

Avaya dumps   6207.1   6207.1

NO.8 While waiting to activate an Avaya Aura Contact recording (Avaya CR) license, some tests are run with
the five-day license. Once the full license is obtained, what is the path to update the Avaya CR to the full
license?
A. System > License > Change License
B. System > Manage Users > Change License
C. General Setup > Recorder > License
D. General Setup > Recorder > Key Management Server
Answer: A

Avaya dump   6207.1시험문제   6207.1

NO.9 A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk
Recording, the customer has provided the list of extensions, login IDs and skills that need to be recorded,
and the technician wants to try one first to validate the configuration.
Which statement describes how to verify that the system is configured correctly.?
A. Add one of the agent login IDs in the table "Station to be Recorder" under "Operation/Station Bulk|
Recording". Then verify from Recorder Status/Ports that one the recorder ports has been assigned to the
extension where the agent is logged in, and that the state shows "Connected".
B. Add one of the extensions in the table "Station to be Recorder"under "Operation/Station Bulk
Recording". Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to
the extension, and that the state shows "Connected".
C. No extensions in the system need to be configured as they will automatically be picked up by the
system, once the field "Filter Calls by VDN and/or Skill Hunt Group" under Operation/ Station Bulk
Recording" has been populated with the skills provided.
D. Add one of the extensions in the table "Station to be Recorder" under "Operation/Station Bulk
Recording". Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to
the extension, and that the state shows "Idle".
Answer: B

Avaya기출문제   6207.1   6207.1기출문제   6207.1

NO.10 A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a
client site, and needs to configure the Software. What needs to be configured at level1?
A. Switches
B. Data Connections
C. Servers
D. Sites
Answer: D

Avaya최신덤프   6207.1   6207.1   6207.1덤프

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시험 번호/코드: 3102.1
시험 이름: Avaya (Avaya Aura® Session Manager and System Manager Implementation and Maintenance Exam)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 69 문항
업데이트: 2013-12-30

3102.1 덤프무료샘플다운로드하기: http://www.itexamdump.com/3102.1.html

NO.1 During a post-installation check of System Manager and Session Manager you discover that the
Session lager replica node is stuck at "Synchronizing". You run the initTM command in Session Manager
but the replication status does not change.
Which step will be effective in resolving the problem?
A. Reset the enrollment password.
B. Run traceSM to monitor the synchronization events and restart the Security Module.
C. Delete the Session Manager Replica node in System Manager, verify the enrollment password is valid
In System Manager and run the initTM command again in Session Manager.
D. Verify the enrollment password is valid in System Manager and run the initTM command again in
Session Manager.
Answer: D

Avaya dump   3102.1   3102.1기출문제

NO.2 Which statement is true with regard to SIP Monitoring being enabled on a SIP Entity?
A. Session Manager will monitor the status of that SIP Entity by sending SIP OPTIONS requests.
B. SIP Entity will monitor the status of Session Manager by sending SIP OPTIONS requests.
C. Session Manager will monitor the status of that SIP Entity by sending SIP SUBSCRIBE requests.
D. Session Manager will monitor the status of that SIP Entity by sending SIP NOTIFY requests.
E. System Manager will monitor the status of that SIP Entity by sending SIP OPTIONS requests.
Answer: A

Avaya   3102.1   3102.1인증   3102.1 dumps

NO.3 A new Application Sequence has already been defined in the network. A technician has been asked to
apply Application Sequence to all incoming calls for all employees in the Berlin office.
Which sequence describes the steps that should be taken?
A. Go to the User Management page and use the filter option to list only the users in the Berlin
office-Select each user from the filtered list and edit each user's User Profile. Apply the new Application
Sequence to the Terminating Application Sequence for each user.
B. Navigate to the Communication Profile Editor and use the filter option to list only the users in the Berlin
location. Select All. Select the new Application Sequence from the Terminating Application Sequence
drop down box.
C. Go to the list of Application Sequences and edit the new Application Sequence, adding the Berlin
location to the list of associated locations.
D. Edit the Berlin Location to include the new Application Sequence as its Terminating Application
Sequence.
Answer: B

Avaya   3102.1최신덤프   3102.1인증

NO.4 Review the output of the command shown in the exhibit.
Which command is used to generate these results and what does it tell you?
A. swversion displays the Session ManagerReleaseinformation.
B. statapp displays the current status of the Session Manager services.
C. initDRS displays the Session ManagerNoderegistration and data replication.
D. traceSM displays a ladder trace of the SIP requests going in and out of the Session Manager.
E. smconfig displays the network information and status the Session Manager.
Answer: E

Avaya   3102.1인증   3102.1 pdf   3102.1인증   3102.1

NO.5 After a power failure or database crash, the Postgres database may become corrupted and the
Postgres server may not restart.
The recovery action is to clear the writer-Ahead Log (WAL) and optionally reset other control data, using
which command?
A. pg_resetxlog
B. pg_clearwal
C. pg_dump
D. service postgresq1 restart
E. service wall restart
Answer: A

Avaya   3102.1 pdf   3102.1 pdf   3102.1   3102.1

NO.6 When performing a remote backup of system Manager data the administrator is asked for a user name
and password.
Which statement best explains why a user name and password are required.?
A. The backed-up data file is encrypted. The username and password are used in encryption process and
subsequently to access the file on restoring backed up data.
B. The backed-up data is stored on a remote server using SCP. The user name and password are used to
login remote server.
C. Because System Manager Date is being exported from the server for security and authentication
purpose system Manager once again checks the administrator's credentials.
D. All System Manager Data is backed up to common storage repository setup during installation. For
system Manager to access the repository the correct user name and password must be
supplied.
Answer: B

Avaya기출문제   3102.1   3102.1   3102.1자격증

NO.7 Company XYZ has a multi-location voice network. They have Session Manager at their main site and
Avaya Communication Manager (CM) and Cisco Call Manager at their branch locations.
Which type of messages does Session Manager send to the Avaya and Cisco PBX configured as SIP
Entities to monitor their status?
A. ENTITY
B. LINK
C. OPTIONS
D. STATUS
Answer: C

Avaya덤프   3102.1   3102.1 dump

NO.8 Digit Conversion in Adaptation can be specified to modify "origination" type headers.
Which three are origination / source type URIs? (Choose three.)
A. Request-URI
B. P-Asserted-Identity
C. Refer-To (in REFER messages)
D. History-info (calling portion)
E. Contact (in 3xx response)
Answer: B,D,E

Avaya기출문제   3102.1   3102.1   3102.1

NO.9 Which three types of handles can be selected for a user when creating users in system manger?
(Choose three.)
A. SMTP
B. H.323
C. IBM
D. XMPP
E. undefined
Answer: A,C,D

Avaya시험문제   3102.1   3102.1   3102.1   3102.1

NO.10 Which URL should be used to access the web console to install a System Manager template?
A. https://135.0.0.5/webconsole
B. https://135.0.0.6/webconsole
C. https://135.0.0.7/SMGR
D. https://135.0.0.7/webconsole
Answer: C

Avaya   3102.1최신덤프   3102.1 dump

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시험 번호/코드: 3304
시험 이름: Avaya (Avaya Call Center Elite Implementation and Maintenance Exam )
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 69 문항
업데이트: 2013-12-30

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NO.1 Which three monitor commands are available with Basic Call Management System (BCMS)? (Choose
three)
A. Monitor bcms agent
B. Monitor bcms skill
C. Monitor bcms split
D. Monitor bcms system
E. Monitor bcms vector
Answer: B,C,D

Avaya최신덤프   3304   3304

NO.2 A customer has Business Advocate (BA) features turned on.
Which technique can be used to protect the predetermined level of service to a valued skill, II volumes or
agent staffing levels change abruptly?
A. queue priority levels
B. reserve agents
C. skill preference levels
D. percent allocation
Answer: D

Avaya덤프   3304시험문제   3304자격증

NO.3 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)
A. It enablesrouting of calls to the agent that is most idle.
B. It dynamically matches a customer to an optimal agent.
C. It provides conditional routing of calls to agent queues.
D. It allows for dynamic reporting of call center activities in custom methods.
E. It uses advanced algorithms to efficiently route calls to agents.
Answer: B,E

Avaya   3304   3304인증

NO.4 A call center operations manager wants agents to manually enter a code to identify the reason for being
in auxiliary (AUX) work status.
Which feature must be activated on the system-parameters custom-options to allow this?
A. Call Work Codes
B. Authorization Codes
C. Reason Codes
D. AUX State Codes
Answer: C

Avaya   3304   3304

NO.5 Which three statements about circular hunt groups are true? (Choose three) A. The next call to the hunt
group is offered to the next station in the members list in a round robin fashion, starting with the first
administered station.
B. The call distribution is dependent of how long stations have been idle.
C. The call distribution is independent of how long stations have been idle.
D. The next tall to the hunt group will be routed to the next agent (station) if the previous agent did not
answer the last call.
E. The next call to the hunt-group will be routed to the same agent (station) if that agent did not answer
the last call.
Answer: A,C,D

Avaya기출문제   3304   3304 dump

NO.6 A supervisor would like to have their agents automatically log out at a specific time.
Which administration form is used to configure this functionality?
A. Hunt Group Form
B. Agent LoginID Form
C. Feature-Related System-Parameters Form
D. Station Form
Answer: B

Avaya   3304시험문제   3304 pdf   3304   3304시험문제

NO.7 While configuring the Service Observing feature, which three forms should be configured and/or
verified?
A. System Parameters
B. Class of Service
C. Feature-Related System Parameters
D. Class of restriction
E. Station
Answer: C,D,E

Avaya최신덤프   3304자격증   3304최신덤프   3304   3304

NO.8 What provides built-in real and historical reporting capabilities for the call center, including reports for
Splits/Skill, Agents, Vector Directory Numbers (VDNs) and trunk groups?
A. VvStats
B. Service level maximize (SLM)
C. Basic Call management System (BCMS)
D. Automated Number Identification (ANI)
Answer: C

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NO.9 A supervisor wants to endure that a specified group of agents logout at a specified time during the work
week.
How can this be accomplished?
A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)
Answer: B

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NO.10 What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center
Elite.? (Choose three.)
A. Service Level Maximize
B. Advocate
C. Hunt Group
D. Call Management System (CMS)
E. Agent Selection (EAS)
Answer: A,B,E

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시험 번호/코드: 3301
시험 이름: Avaya (Avaya Aura Contact Centre Maintenance & Troubleshooting Exam )
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NO.1 Avaya Aura Contact Center Manager Server (CCMS) is host to the Contact Center Security framework
certificate Store. In the procedures to Create a Certificate Store, once the store is created is also created.
A characteristic of this certificate is that it contains__________.
A. a private key that is used in private - public key encryption
B. a public key that is used in public - public key encryption
C. a private key that is used in private - private key encryption
D. a public key that is used in private - private key encryption
Answer: B

Avaya덤프   3301   3301   3301덤프   3301

NO.2 Where are current SIP messages logged by Contact Center Manager Server?
A. C:\Avaya\logs\CCMS\SipMessages0
B. D:\Avaya\Logs\CCMS\SGM\SipMessages0
C. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0
D. F:\Traces\Avaya\Logs\CCMS\SGM\SipMessagesO
Answer: D

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NO.3 In Avaya Aura Contact Center (AACC), how do you create auto responses that address the most
commonly received e-mail queries?
A. Run ,1 "Contacts is Closed by Auto Suggestion, top 5" historical report from the "Multimedia" folder in
Historical Reporting on the Contact Center Manager Administration (CCMA) server, and auto suggestion
keywords and responses from the report to create new e-mail auto-respect.
B. Enable "Keyword Reporting" for e-mail contactsinthe "E mail" tool in Contact Center Multimedia
(CCMM) Administration, then use the "Keyword Frequency" tool to determine which keywords would be
used to trigger new auto-responses.
C. Run a "Contact Summary" report in Historical Reporting on the CCMA server and create
auto-responses based on the most frequently-occurring e-mail contact topics in the report.
D. Use the "Auto-Suggest Promotion" tool in CCMM Administration to promote auto-suggestions
auto-responses based on the percentage of contacts for which each auto-suggestion was selected.
Answer: B

Avaya   3301   3301

NO.4 The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS)
contains multiple entries for each host. You have removed the duplicate entries by manually editing the
file.
What should you do next to completely resolve the issue?
A. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.
B. Reboot the CCMS server.
C. Use the windows services utility to restart the MAS Configuration manager services.
D. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS
server.
Answer: B

Avaya   3301   3301   3301

NO.5 While Investigating an Issue with an Avaya Aura Contact Center (AACC) Contact Center Manager
(CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the
cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs.?
A. D:\Avaya\Logs\CCMS\TFE 1.log
B. D:\Avaya\l_ogs\CCMS_TFF 1.log
C. D:\Avaya\Logs\CCMS_TFE_5.log
D. D:\Avaya\Logs\CCMS\CCMS_TFE_1.log
Answer: C

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NO.6 At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of
component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other
component responds to requests?
A. User Agent
B. SIP Gateway Manager
C. Back to-Back User Ag
D. SIP Server
E. SIP Gateway
Answer: B

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NO.7 Your department has installed a backup utility client application on your co-resident Contact Center
Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing
the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC)
system.
What are the symptoms of this problem that you experience?
A. The TFE service fails to start and calls are not processed.
B. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
C. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop)
(AAAD).
D. SymposiumWC.exe fails to start and supervisors are unable to log in to Contact Center Manager
Administrator (CCMA).
Answer: B

Avaya기출문제   3301   3301 dumps   3301

NO.8 An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and
reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open
attachments in inbound e-mails.
What is a possible cause of this problem?
A. The agent ¯ s w eb b r o w se r i s no t se t f o r t he co rr ec t cha r ac t e r encod i ng .
B. .NET 3.5 Service Pack 1 is not installed on the agent ¯ s co m pu t e r.
C. Internet Explorer is not set as the default browser on the agent ¯ s co m pu t e r.
D. The agent has not been granted ° open -mail Attachments ± ri gh t s i n C on tr ac t C en t e r m u lti m ed i a
(CCMM).
Answer: A

Avaya   3301자료   3301   3301

NO.9 Which SIP component supports both H.323 and SIP protocol architecture, and which common media
streaming protocol is supported?
A. SIP Gateway Manager with transport Layer Security (TLS)
B. Network Routing Service with TCP and UDP
C. Back to Back User Agent (B2BUA) with TLS
D. SIP Gateway with Real-Time Protocol (RTP)
E. SIP Redirect Server with RTP
Answer: C

Avaya   3301자격증   3301인증   3301

NO.10 In the Avaya Aura Contract Center (AACC) SIP environment, when a call is presented to an agent ¯ s
telephone, the Avaya Aura Agent Desktop (AAAD) also alerts the agent to the incoming call. The call may
be answered either via the telephone or AAAD.
If the agent uses the AAAD to answer the call, which protocol is used between AACC and the switch to
signal off-hook?
A. CCT
B. SIP RTP
C. TAPI
D. TR87
Answer: A

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시험 번호/코드: 6402
시험 이름: Avaya (Avaya IP Office Implementation)
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NO.1 In the exhibit, the User Profile for Amy Clement shows button programming. All buttons have a small
lock that appears to the left of the button.
What does the lock indicate?
A. The buttons can be changed or configured by the user.
B. The buttons only appearwhen the useris set to be a Public User.
C. The buttons have been programmed within User Rights.
D. The buttons ate unavailable to users setas Basic Worker.
Answer: C

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NO.2 The customer wants to rack mount an IP500 system. The room that the system will be installed in has a
25" width rack with space in it. Which additional equipment is needed to install the system in a rack?
A. a Standard 19" Rack
B. yellow2meterinterconnect cables
C. an Uninterruptable Power Supply
D. an IP400 Rack Mounting Kit
Answer: A

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NO.3 In Manager, where can the voicemail type be selected for the IP Office to use Embedded Voicemail?
A. Line form
B. User form
C. System form
D. Auto Attendant form
Answer: C

Avaya   6402   6402   6402덤프   6402

NO.4 Given the following Short Codes and system settings:
What will happen after a user dials 500?
A. The system will waitforadditional digits and timeout if no additional digits are presented.
B. The system will immediately present a wave off tone as thereis a conflict.
C. The system will immediately dial Extn203.
D. The system willdial Extn 203 after four seconds.
Answer: D

Avaya   6402자격증   6402덤프

NO.5 A customer with digital stations uses their outbound digital lines at 95% of capacity.
Which variable should be considered when planning for future growth?
A. the number of VCM channels
B. the number of hunt groups
C. the number of users
D. the number of trunks
Answer: D

Avaya덤프   6402시험문제   6402

NO.6 When manually setting up an IP telephone, which setting represents the IP address of the IP Office.?
A. Phonetyp
B. SwitchSv
C. CallSv
D. Filetyp
Answer: C

Avaya덤프   6402   6402   6402 pdf   6402   6402 pdf

NO.7 Which two features arc supported by the Embedded Voicemail on the IP Office platform? (Choose two.)
A. Network Mailbox
B. Voicemail to Email
C. Virtual DistributionList
D. Public Distribution Box
E. DTMFBreakout from mailbox
Answer: B,E

Avaya pdf   6402   6402덤프   6402자격증

NO.8 Given the following System Short Codes and system settings:
What will happen if a user attempts to dial the 500 Short Code?
A. Extension 203 will be dialed.
B. Extension 210 will be dialed
C. Extension 210 will be dialed after 4 seconds.
D. The system will timeout and no extension will be dialed.
Answer: A

Avaya시험문제   6402최신덤프   6402

NO.9 Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly?
(Choose two.)
A. Add names to the system directory.
B. Users need to record theirnames.
C. Configure DialBy Name action off Auto Attendant.
D. EmbeddedVoicemail code is set.
Answer: A,B

Avaya   6402   6402자료

NO.10 Which tool can be used to convert .wav files to the formats used by Embedded Voicemail?
A. Advanced File Upgrade
B. HTMLconverter
C. Save Files asfeature within Manager
D. LVM Greeting Utility
Answer: D

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시험 번호/코드: 6001-1
시험 이름: Avaya (Avaya Aura(TM) Session Manager and System Manager)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 70 문항
업데이트: 2013-12-30

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NO.1 Which URL should be used to access the web console to deploy System Manager?
A. https://135.0.0.5/webconsole
B. https://135.0.0.6/webconsole
C. https://135.0.0.7/SMGR
D. https://135.0.0.7/Webconsole
Answer: B

Avaya자료   6001-1 dumps   6001-1

NO.2 An IMS type feature server has been installed by another administrator beam. They
have also
configured Session Manager to route all incoming calls for user John Smith to be routed to
the new
feature server, It appears from traces and capturing network traffic that Session Manager
does indeed
route john Smith s incoming calls to the feature server, but that the feature server does not
appear to take
any action besides returning the request bock to Session Manager Which field has been
NCORRECTLY
configured?
A. Application Handle
B. Entity Link port
C. Orignating Application Sequence
D. Terminating Application Sequence
Answer: A

Avaya덤프   6001-1   6001-1

NO.3 What are two outcomes of running SMnetSetup on a server that has an existing
installation of Session
Manager? (Choose two)
A. The network and date/time is configured on the server
B. A system administrator login will be created
C. The same version of the Session Manager software currently installed is re-installed
D. The current version of the Session Manager software is upgraded
Answer: A, B

Avaya   6001-1기출문제   6001-1   6001-1   6001-1기출문제   6001-1

NO.4 What is the benefit of using the Communication Profile Editor to modify users?
A. It allows an administrator to change all the values of the Communication Profile settings
for multiple
SIP System Manager users at one time
B. It allows an administrator to change the values of the Session Manager profile settings for
only a single
SIP System Manager user at one tine
C. It allows an administrator to change all the values of a User Profile for multiple SIP users
at one time
D. It allows an administrator to change all the values of a User Profile for multiple users at
one time
E. It allows an administrator to change the values of the Session Manager profile settings for
only a single
SIP System Manager users at one time
Answer: E

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NO.5 Which definition describes a Session Manager community?
A. A community represents a group of users in a single location or group of locations. A
community helps
define maximum numbers of users in each location for purposes of bandwidth management,
quality of
service, and Call Admissions Control
B. A community is a group of peer Session Manager instances in an enterprise organization.
Each
Session Manager in the community automatically shares configuration and policy data,
meaning that
administrators settings and policies only once and that all Session Managers will process
requests in the
same way
C. A community represents all SIP Entities known to a Session Manager it is through the
community that
data from SIP Entities can be collected and merged, ready tor easy analysis
D. A community is a sub-divided group of users in which half of the group make use of one
Session
Manager as their Primary while the other half make use of a different Session Manager as
their Primary
Each half also makes use of the other Session Manager as their Secondary for purposes of
redundancy
Answer: D

Avaya pdf   6001-1인증   6001-1

NO.6 How is Call Admission Control enabled?
A. Call Admission Control is enabled in the SIP Entity by specifying a value for Average
bandwidth per fall
and Managed Bandwidth
B. Call Admission Control is enabled on the Session Manager instance by specifying a value
for Average
bandwidth per can and Managed Bandwidth
C. Call Admission Control is enabled on a Location by specifying a value for Average
bandwidth per can
and Managed Bandwidth
D. Call Admission Control is enabled on an Entity Link specifying a value for Average
bandwidth per can
and Managed Bandwidth on the Location screen in Session Manager
Answer: C

Avaya   6001-1   6001-1자료   6001-1자격증

NO.7 Which component of the Communication Profile can be changed by modifying a user
via
Communication Profile Edition?
A. Communication Address
B. Session Manager Profile
C. Endpoint Profile
D. Messaging Profile
Answer: B

Avaya   6001-1 pdf   6001-1   6001-1기출문제   6001-1 dumps

NO.8 Which two statements describe how adaptations affect the routing of a request?
(Choose two)
A. Session Manager matches the dialed digits after applying any administered incoming
adaptation
B. Session Manager matches the dialed digits after applying any administered outgoing
adaptation
C. Session Manager matches the dialed digits before applying any administered incoming
adaptation
D. Session Manager matches the dialed digits before applying any administered outgoing
adaptation
Answer: A, D

Avaya덤프   6001-1   6001-1시험문제   6001-1최신덤프   6001-1 dumps

NO.9 Session Manager has a routing policy that routes calls made to any number beginning
with 100
to SIP
Entity X. However, sip: 1001@avaya com
is the SP communication profile address of user Y, User Y is
not currently registered (signed in )with Session Manager What will happen if Session
Manager receives
a call addressed to sip 1001@avaya com
and exactly why?
A. It depends on the time ranges of the policy If the call is placed inside a defined tine range
for the policy,
the call will be routed to destination X If not, then Session Manager will attempt to route the
call to user Y.
Since Y is not registered, the call will timeout, and the call will fail
B. Since user Y is not currently registered, the call will be handled by the routing policy. If the
call is placed
during a time rage specified by the call policy, then the call will be routed to destination X. If
not, then the
call will fail
C. Since the destination URI matches a communication profile SIP handle, Session Manager
will not use
the routing policy in handing the call The call will fail since user Y is not currently registered
D. Since the destination URI matches a routing policy dial pattern, Session Manager will give
no
consideration to the user Y registration status, xx the call is made during a time rage for the
policy, the
policy will be applied and the will be routed to be destination X. If not, then the orignal URL of
sip
1001@avaya com will be used as the destination to which Session Manager will route the
call
Answer: C

Avaya   6001-1   6001-1   6001-1   6001-1

NO.10 When you upgrade Session Manager and you had been using the hardware SM-100,
the network
connection of the SM-100 must be moved to which port on the Session Manager server?
A. eth2 port of 2nd NIC, labeled 2
B. eth2 port of 2nd NIC, labeled 3
C. eth0 port of 2nd NIC, labeled 1
D. eth0 port of 2nd NIC, labeled 0
Answer: B

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